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Junior Salesforce administrators are systems administrators who specialize in Salesforce’s suite of products. Junior Salesforce is the world’s most popular customer relationship management (CRM) software and is used by many Fortune 500 companies. Salesforce administrators must possess a level of expertise that rivals direct employees of Salesforce. They are the point of contact for any users within the company who have questions or need to be trained on a certain Salesforce product. Given the importance of data collection and analytics in today’s marketing landscape, Salesforce administrators can find employment in virtually any niche. They are typically employed by large corporations and work in a standard office setting. This position is full-time and salaried, with the workweek rarely extending into the weekend.
The role of Junior Salesforce administrator is, as the name suggests, an administrative position. They have data analysts under their command, and they are also responsible for teaching employees how best to use Salesforce products.
Responsibilities:
• Create New User Profiles and Monitor Access Levels.
• Import New Leads and Contacts.
• Run Deduplication Tools.
• Install High-Priority Updates from Salesforce.com.
• Run Quarterly Database Maintenance Reports.
• Create and Maintain Archive for Field History Tables.
• Address User Issues as They Arise.
Qualifications:
Most employers require Salesforce administrators to have at least a bachelor’s degree in computer science or a related field, but it’s more important to possess official certification from Salesforce. The company offers two levels of certification for administrators: Salesforce Certified Administrator and Salesforce Certified Advanced Administrator. Preparation and registration information can be found on the Salesforce website.